Welcome to Watcho Platform. This User Agreement (“Terms”) is an electronic record in terms of the Information Technology Act, 2000 (as may be amended, modified, re-enacted, consolidated or replaced from time to time) and rules thereunder pertaining to electronic records as applicable and amended from time to time. This document is generated by a computer system and does not require any physical or electronic signature.
1. INTRODUCTIONThis User Agreement is a legal and binding agreement between you, the user ("User", "You, Your, Yourself") and Dish Infra Services Private Limited, a company duly incorporated under the Companies Act, 2013, having its registered office at 1st Floor, B-29, Okhla Phase – I, New Delhi -110020 and corporate office at FC-19, Sector-16A, Noida, Uttar Pradesh- 201 301 and its subsidiaries or affiliated companies ("Dish Infra", "We", "Us" and "Our") concerning your access and use of Services subscribed and/or accessed through Application/Website.
This Terms shall govern your use of Watcho services (“Services”). The Services include access to the content available on Watcho Platform i.e. the website ("Website") and/or Watcho Mobile Application (“Application”) (collectively, the "Platform"). The Platform also provide content by integrating services and application of other as well as on the third party Over The Top (OTT) applications/websites (“Third Party OTT Applications”).
We encourage and advise all Users to read and understand these Terms prior to making use of the Platform and the Services. Your use of, and access to, the Platform and Services is subject to these Terms. This User Agreement shall be read with the terms of the Privacy Policy published on the Platform (You may access and read the Privacy Policy at https://www.watcho.com/privacy- policy).
By visiting or accessing the Platform, registering and creating an account on the Platform, using and availing the Services available on the Platform, providing any information on the Platform, and otherwise making use of the Platform, whether impliedly or expressly, You acknowledge and accept these Terms and enter into a binding contract with Dish Infra including the terms and conditions and privacy policy as mentioned with respect to your accessibility and use of Third Party OTT Application(s):
These Third- Party OTT Applications and their services are neither owned nor controlled by Dish Infra. Further, Dish Infra has no control over and assumes no responsibility for the Third Party OTT Applications, their services, content, terms and conditions, privacy policies.
2. DEFINITIONSIn this Agreement, the following words and expressions, unless the context otherwise requires, shall have the following meanings set forth below:
2.1 ‘Applicable Law’ shall mean the applicable laws, statute, rule, regulation, ordinance, guideline, by-law, or subordinate legislation of India as well as all amendments to the same which come into force from time to time;
2.2 ‘Platform>’
2.3 ‘User(s)’ ‘You’, ‘Your’, ‘Yourself’ shall mean an individual who has signed up / registered on the Platform and/or is availing the Services provided by the Platform and/or has access to/uses the features and functionalities of the Platform and/or who in connection with the Platform and the Services may access or avail or host, publish, share, transact, view, display, download or upload any information on the Platform;
2.4 ‘User Information’ shall mean information relating to a User and the User’s Account, including User’s personal information and/or financial details and other information. User Information may be required to be provided by User(s) at the time of registering an Account and/or subsequent to the time of registration (such as at the time the User avails any Services on the Platform.
i. By using the Platform in any manner (such as through registering an Account, accessing the Website or Application(s) and/or using or accessing any of the Services, and/or subscribing the services), You declare that You have read, understood, and accepted the provisions of these Terms in full and hereby agree to comply with, and be bound by, the Terms.
ii. You are requested to read these Terms and Privacy Policy carefully and understand the Agreement before You accept it. If You do not understand, approve of and accept the provisions of these Terms, You must not register an account, access and/or use the Platform or Services in any manner whatsoever.
iii. By accepting this User Agreement, you affirm that you are 18 years of age or above and are fully competent to enter into this Agreement, and to abide by and comply with this Agreement. Your acceptance to these Terms shall indicate that You have the right, authority, and legal capacity to agree to the Terms and that You have read, understood, and agree to be bound by the same.
i. To enable Your access and use of the Services available on the Platform, You have to register as a User by providing applicable user information;
ii. You agree and acknowledge that any information that You provide is true, accurate, complete and updated;
iii. You represent and warrant to Dish Infra that by using the Platform in any manner (such as through registering an account, accessing the Website or Application(s) and/or using or accessing any of the Services, and /or subscribing the Website or Application, You:
a. are not a Minor and are of legal age under the Applicable Law and have the legal right, capacity, and power to accept the provisions of these Terms with Dish Infra;
b. have read, understood, and agree at all times to abide by the provisions of these Terms as well as any other policies published on the Platform which are binding and enforceable against You;
c. are solely and entirely responsible for any activity, including any act or omission, that occurs on or through Your Account. This includes the responsibility of providing correct, valid, complete, accurate and up-to-date User Information at the time of registering an Account and at any time required thereafter and ensuring that the User Information is provided, maintained, and updated regularly as and when necessary, in accordance with the Terms;
d. agree that it will be Your responsibility to maintain control over, and security of, Your Account. In case of any breach of security or any unauthorized activity of the account, You shall immediately contact and notify us at grievance@watcho.com. In no event, Dish Infra shall be liable for the losses caused by any unauthorized use of your account.
e. are qualified to register an Account, access, and use the Platform and Services and meet all requirements under these Terms read together with the applicable Policies and Guidelines published on the Platform.
i. In order to enjoy the premium features and to have full access to the content available on the Platform, You may need to register Yourself on the Platform to avail the services on a subscription model (“Subscription”). To become a Subscription User, You may be required to provide certain personal information and may be required to make payments ("Subscription Fee") as per the applicable membership plan (“Subscription Plan”). Dish Infra offers different kinds of Subscription plans, each of these Subscription plans will be subject to different limitations and restrictions and the cost of each of these Subscription plans may vary.
ii. The access and benefits offered by Dish Infra under each Subscription Plan shall be solely determined by Dish Infra. Dish reserves the right to modify, terminate or otherwise amend the access and benefits offered under any Subscription Plans, with or without notice to You and there will not no refunds of any subscription fees paid owing to any such modification or amendment to the access and benefits offered under any Subscription Plan.
iii. By signing up and choosing to subscribe to the Platform, You are expressly agreeing that Dish Infra is authorized to charge You :
a) Subscription fee as per Your selected Subscription Plan;
b) any applicable taxes in connection with Your Subscription Plan.
iv. You confirm that the card or bank account which is being used for making payment of Subscription plan belongs to You and/or that You have the authorization of the card holder to make a purchase of Subscription. You further represent and warrant that all payment information You provide is correct, up-to-date and complete.
i. Your access and usage of any Third-Party OTT Applications is solely at Your own risk. When You click on a link to any Third-Party OTT Applications within Services, We may, or may not notify You that You have left the Services and are subject to the terms and conditions (including privacy policies) of another website or applications. Your use of a third-Party OTT Applications is governed by its terms and conditions, in addition to these Terms unless otherwise specified.
ii. Please be careful to read the terms of use, privacy policy and any other terms, etc., of such Third-Party OTT Applications before You access/visit such Third-Party OTT Applications and/or provide any confidential information. You should not rely on this User Agreement and/or Privacy Policy hereunder, to govern Your use of such Third Party OTT Applications.
iii. Dish Infra reserves the right at any time to add, replace or vary any of the Third Party OTT Applications without any prior notice to You, without assigning any reasons and without any liability whatsoever. Users by subscribing to our Platofrms hereby expressly acknowledge and agree to such changes/modifications to the subscribed plans on account thereof.
iv. Dish Infra does not endorse or evaluate Third Party OTT Applications and is not responsible for the actions or omissions of third parties. You should review the terms of use and privacy policies of these Third Party OTT Applications before accessing or using them. Your interactions with Third-Party Services are solely between you and the respective third parties. Dish Infra encourages users to exercise their own independent judgment when engaging with these Third Party OTT Applications.
i. The Service is provided to the You by the Company for Your only personal and non- commercial use. Consequently, the Subscriber and/or User is prohibited from using the Services for commercials purposes or for any other purpose not contemplated under this Terms.
ii. You acknowledge and accept that if You provide any information that is untrue, inaccurate, not current or incomplete as part of the User Information, and/or We have reasonable grounds to suspect that any information provided by You is untrue, inaccurate, not current or incomplete, or not in accordance with these Terms, We have the right, at Our sole discretion, to (i) request You to promptly update or correct such User Information; and/or (ii) immediately and indefinitely suspend Your Account, block Your access to the Platform, terminate and/or delete Your Account and/or refuse provide any current or future Services to You.
iii. You shall not reverse engineer, decompile, disassemble, make a derivative work or otherwise attempt to derive source code or other trade secrets from the Platform / Services in any manner whatsoever. No part of the Services shall be reproduced or transmitted to or stored in any other website/ application, nor any of its pages or part thereof be disseminated in any electronic or non-electronic form, nor including in any public or private electronic retrieval system or service without prior written permission of Dish Infra.
vi.You shall not directly or indirectly copy, reproduce, sell, distribute, exploit, or use all or any part of the Platform and/or Services whether electronically, mechanically, or otherwise, in any form for any purpose not expressly permitted by the provisions of these Terms, including any attempt to violate the security thereof.
v. You acknowledge and agree that in case of non-compliance with the Terms, Privacy Policy, Dish Infra reserves the right to refuse registration of Your account, or terminate Your account, or cancel Your Account or remove non-compliant information, as the case may be.
i. Intellectual Property Rights shall mean all copyright, patents, trademarks, trademarks, logo marks, service marks, trade names, brand names, trade secrets, design rights and similar proprietary rights or equivalent rights of Dish Infra its parent, affiliates and/or its licensors and/or other respective owners and are protected under the applicable Indian laws. Any infringement of the intellectual property rights will be considered illegal and shall be vigorously defended and pursued to the fullest extent permitted by law.
ii. All rights and interest in Intellectual Property comprised in the Platform and Services (excluding Third Party OTT Applications) are and will remain the exclusive property of Dish Infra and/or its licensors as may be applicable.
iii. The Intellectual Property must not be used, copied, reproduced, distributed, transmitted, broadcast, displayed, sold, licensed, or otherwise exploited for any other purposes whatsoever, whether directly or indirectly. Any copying or reproduction of these materials for commercial purposes without consent is prohibited.
Dish Infra reserve the right to add or change/modify the Website/Application or the Agreement at any point of time. Any changes relating to the Agreement will be posted on Website/Application and it is responsibility of the User to refer to the Agreement on accessing the Website/Application. Changes could be made by Dish Infra after the first posting to the Website/Application at any time, and such modifications shall be effective immediately upon posting of the modified Terms of Use. You agree to review the Terms of Use periodically to be aware of such modifications and your continued access or use of the Website/Application shall be deemed your conclusive acceptance of the modified Term of Use.
i. You agree that Your Access to the Service is at Your free will. You agree and acknowledge that the Services and all material are provided "AS IS", "WITH ALL FAULTS" AND "AS AVAILABLE" and without warranties of any kind either express or implied. To the fullest extent permissible pursuant to law, Dish Infra disclaims all liability, express or implied, including but not limited to, implied warranties and conditions of merchantability and fitness for a particular purpose, workmanlike effort, title and non-infringement.
ii. Dish Infra does not warrant that the availability of or functions contained in the Services will be uninterrupted or error free or that defect will be corrected or are free from virus or other harmful components. Dish Infra does not warrant or make any representations regarding the use or result of the use of the Services in terms of correctness, reliability, accuracy or otherwise.
iii. The Services may provide link of other website(s) maintained or controlled by third parties and Dish Infra does not control such third party website(s) and is not responsible for any transactions on such website(s).
iv. Dish Infra and its parent, affiliates and associates shall not be liable, at any time for any loss and/or damage arising directly or indirectly (including, without limitation, special, incidental and/or consequential loss and/or damage) arising in contract, tort or otherwise from the use of or inability to use the Services or from any action taken (or refrained from being taken) as a result of using the Services or due to any unavailability of the Services or any part thereof or for any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communications line failure, theft or destruction or unauthorized access to, alteration of, or use of information contained on the Services. No representations, warranties or guarantees whatsoever are made as to the accuracy, adequacy, reliability, completeness, suitability or applicability of the information to a particular situation.
v. Any hyperlinks to or from the Services for information purposes and are for your convenience only. Dish Infra accepts no liability for any loss or damage arising directly or indirectly (including consequential loss) from the accuracy or otherwise of materials or information contained on the pages of such Services or loss arising directly or indirectly from defects with Services. Dish Infra neither endorses in any way nor offers any judgment or warranty and accepts no responsibility or liability for the authenticity, availability of any of the goods or services or for any damage, loss or harm, direct or consequential or any violation of local or international laws that may be incurred by your visiting and transacting on these Services.
vi. Part of the Services will contain advertising and other material submitted to Dish Infra by third parties. Dish Infra accepts no responsibility for advertisements or promotions appearing on the Services. Advertisers are responsible for ensuring that material submitted for inclusion on the Services complies with applicable International and National law. Dish Infra will not be responsible for any advertiser's claim, error, omission or inaccuracy in advertising material, and reserves the right to omit, suspend or change the position of any advertising material submitted for insertion. You deal with such advertisers or promoters on your own accord and on their terms.
You agree to indemnify, defend and hold Dish Infra, its affiliates, officers, directors, employees, agents, licensors, suppliers and any third party information providers to the Services harmless from and against all losses, expenses, damages and costs including but not limited to attorneys' fees, other expenses that arise directly or indirectly resulting out of or from your breach of the Agreement, your violation of the undertaking, representation and covenants as mentioned above and/or your activities in connection with the Service.
12. SEVERABILITYIf a court of competent jurisdiction finds any provision of these Terms, or portion thereof, to be unenforceable, then that provision shall be deemed severable from these Terms and shall not affect the validity and enforceability of any remaining provisions.
13. GOVERNING LAW AND DISPUTE RESOLUTION:This User Agreement shall in all respects be governed and interpreted by, and construed in accordance with the laws of India. The Courts at Delhi only shall have exclusive Jurisdiction over any disputes arising under this Agreement. Notwithstanding the foregoing, User agrees that Dish Infra has the right to bring any proceedings before any court/forum of competent jurisdiction and User conclusively submit to the jurisdiction of such courts or forum.
14. GRIEVANCE REDRESSALIf any User or aggrieved person has any complaint or grievance in respect of any content on the Platform or any breach of Our Terms, Privacy Policy or any other policy (‘Grievance’) the same can further be addressed to Our designated grievance officer:
Name - Mr. Sopan Ghosh
Email - grievance@watcho.com
Grievance may also be shared to the Grievance Officer in writing at the following address:
Dish Infra Services Private Limited
FC-19, Sector 16A,
Film City, Noida, Uttar Pradesh, India.
Pin code-201301.
For the detailed information on grievance redressal mechanism, please visit
https://www.watcho.com/grievance
Last Updated On: 8 October 2024
Welcome to Watcho service , we provide you access to entertainment content streamed through the Website www.watcho.com(“Website”) . This Terms of Use shall govern use of the Watcho service and your(“User”/”You”) access to the Website and use of the Watcho service.
Your Watcho service will continue until terminated. In order to use the Watcho Service, User will have to subscribe to the service/s basis the available options. User must provide correct and complete information while making an account. User is solely responsible for the activity that occurs on their account, and must keep their account protected to prevent unauthorized use of account. As a matter of abundant caution, we advise that the account shall not be disclosed to third parties.You are liable to update the the information you provide relating to your account.
In case of any breach of security or any unauthorized activity of the account, You shall immediately contact and notify us at athelp@watcho.com .
Access of Watcho ServiceYou must be at least 18 years of age to access the Watcho service. Minors may use the service under the supervision of an adult.
Users are permitted to view and use the Watcho service through the Website for your personal non-commercial use only. Users are not permitted to copy, distribute or modify any part of the content available on the Website. No part of the Website may be reproduced or transmitted to or stored in any other web site, nor may any of its pages or part thereof be disseminated in any electronic or non-electronic form, nor including in any public or private electronic retrieval system or service .
You may access the Watcho service primarily within the country in which you have established your account and agree to use the Watcho service in accordance with all applicable laws or other restrictions on use of the Watcho service or content therein.
CancellationYou can cancel your Watcho service at any time, and you will continue to have access to the Watcho service through the end of the billing period. To cancel, go to ___________ and follow the instructions for cancellation. If your cancel, your access to the Watcho service will automatically close at the end of current billing period.
Warranties and LiabilitiesThe Watcho serviceand Website are provided "AS IS” and without warranties of any kind. You waive all special, indirect and consequential damages against us.
We shall not be liable, at any time for any loss and/or damage arising directly or indirectly (including, without limitation, special, incidental and/or consequential loss and/or damage) arising in contract, tort or otherwise from the use of or inability to use the Watcho service or Website, or any of its contents, or from any action taken (or refrained from being taken) as a result of using the Website, its contents or associated services or due to any unavailability of the Website or any part thereof or any contents or associated services or for any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communications line failure, theft or destruction or unauthorized access to, alteration of, or use of information contained on the Website. No representations, warranties or guarantees whatsoever are made as to the accuracy, adequacy, reliability, completeness, suitability or applicability of the information provided in the Website.
If any provision of the Terms of use and condition shall be held unlawful, void or for any reason unenforceable, then that provision shall be deemed severable from these Terms of use and shall not affect the validity and enforceability of the remaining provisions.
Acceptance of TermsIn consideration of your use of service of the site, you agree to
i. Comply with the Agreement.
ii. Provide accurate, complete and true information about yourself as may be required on any registration form for the service. In order to create your User Account, and
iii. (iii) Maintain and update, as applicable, your registration information with current and complete information. Users who violate these rules, or provide inaccurate, false or non-current registration information will have their user account suspended or terminated.
The Terms of Use may from time to time change. You will be notified before such change apply to you or will be posted on https://www.watcho.com and it is responsibility of the user to refer to the terms on accessing this service. You agree to review the Terms of Use periodically to be aware of such modifications and your continued access or use of the Website shall be deemed your conclusive acceptance of the modified Terms of Use.
Governing Law & JurisdictionThis User Agreement shall be governed by and construed in accordance with laws of United Arab Emirates.
Last Updated On: September 30, 2022